Terms of service

Welcome to Crystals & Wonders.
By accessing or purchasing from our website or physical store, you agree to the following Terms of Service.
Please read them carefully before making a purchase.

1. General Information

Crystals & Wonders operates both online and through its physical store in Qatar.
These Terms apply to all purchases, whether made in-store or through our website.
We reserve the right to update or modify these Terms at any time, and changes will take effect immediately upon posting.

2. Products and Availability

All products listed on our website or displayed in-store are subject to availability.
As many of our crystals are unique, identical replacements may not be possible.
We strive to ensure all product descriptions, images, and prices are accurate; however, minor variations in color, texture, or form may occur due to the natural origin of the materials.

3. Pricing and Payment

All prices are displayed in Qatari Riyals (QAR) and may also be shown in other currencies for convenience.

Payments are accepted in-store or securely processed online through trusted third-party gateways.

Prices are subject to change without prior notice.

4. Shipping and Delivery

We offer shipping both within Qatar and internationally.
Delivery times may vary depending on your location and shipping provider.
Crystals & Wonders is not responsible for delays, customs duties, or additional fees imposed by third-party carriers or local authorities.

5. Refunds and Exchanges

Our refund and exchange policy is governed by our separate Refund Policy, available on this website.
Please review it carefully before making a purchase.

6. Use of Products

All crystals sold by Crystals & Wonders are intended for decorative, educational, or collection purposes only.
We make no claims regarding metaphysical, healing, or medical effects.
Crystals & Wonders shall not be held responsible for any misuse, misinterpretation, or harm resulting from the use of our products.

7. Limitation of Liability

Crystals & Wonders shall not be liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services.
We do not guarantee uninterrupted access to our website and reserve the right to modify or discontinue any service at any time.

8. Intellectual Property

All content on this website — including logos, images, text, and designs — is the intellectual property of Crystals & Wonders.
You may not reproduce, distribute, or use any part of this content without written permission.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Qatar.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Qatar.